Customer Testimonials
Friendly. Everyone was Friendly and nice. Offered drinks and snacks if wanted. Repeat customer. Locally
Langdon makes this dealership great ! He is the reason I went there instead of going somewhere else.
Competent, professional, polite, intelligent, hard working, honest, and willing to go the extra distance to serve his clients
They are the best!!! I’m truly grateful for everything! And answering any questions I had, they helped me get the truck that I really wanted!! This is my fifth time going to Allen Samuel’s and I’ll go back again!! Thank you to Jackson for everything he did, he was very helpful. Even after a few days he called to see if I had any questions or concerns about my new truck!! Thank you so much Jackson, may God bless you always!!🙏🏼🎊🎉
Everyone was nice and friendly. Gib was not pushy, but showed us vehicles that fit what we were looking for.
I’ve taken all my trucks and jeeps there for service or repair. Always excellent work.
The place was nice and everyone was friendly. I chose a 2026 Jeep compass to buy
My salesman was very professional. The process was painless. We even got a better deal than we expected.
I just want to say the service and experience I had with LB and Ramon Medina was outstanding. Ramon was my salesman who exceeded all of what I requested and needs in a vehicle, Ramon was confident that we can make a deal and he differently did offer a deal. The customer service of these 2 gentleman was outstanding, I couldn't have asked for a more confident salesman. Ramon knows exactly what he's doing and he absolutely has proven that. Ramon heard my needs and excellent. I absolutely can't say enough about Ramons customer service or LB's ... Read More DealerRater - May 24, 2026
Love this dealership and all the people in it! We will not buy from anyone else again.
Great service and great saleslady(Winnie). She is really good at meeting customers needs. I would recommend her to anybody. 10/10.
LB is the man! He got my trade in from 5k all the way up to 7k, and got me in brand new 2026 model! He took amazing care of me and made sure I was fully set up with my phone paired and car washed before I drove off of the lot.
⭐⭐⭐⭐⭐ Great experience buying my truck from Allen Samuels Dodge Chrysler.Everyone was friendly, helpful, and easy to work with. No pressure, no games — just honest service and a smooth process from beginning to end. Huge thanks to LB for helping me find exactly what I wanted. I love the truck and couldn’t be happier with the purchase. LB went above and beyond through our entire process! If you’re looking for a truck please ask for LB!!!! Definitely recommend checking them out if you’re in the market for a vehicle!
Great customer service, timely, and very easy to work with. Thye treat every customer like family.
LB was the best. He wasn’t your typical salesman he treated us like an old friend. Highly recommend him and this dealership. Everyone, I mean everyone that worked there were so nice. We’ve been to many in the last month and kept coming back to LB. Thanks so much 💙
LB is THE ABSOLUTE BEST!! He makes things happen, he mates the process of buying a car as painless as possible. He made both times I’ve purchased cars from him a very enjoyable experience. His personality and vibe is unmatched! I highly recommend LB.
The salesman LB was fantastic! He never pressured us and made us feel like family. I would highly recommend him!! Everyone that assisted us from the beginning to the end was great. We are very satisfied with our new truck and very grateful we stopped to look. Thank you LB!!!
He made it so easy and comfortable finding a car! he was amazing and easy to talk to and made it fun to understand everything we needed to know and even stayed after they closed to make sure we had everything we needed!!!!! Great man and awesome person hands down!!!!
Helped us out and was very welcoming made us feel comfortable with our purchase. Awesome guy.
LB was absolutely amazing! Got me in the car I wanted with affordable monthly payments. Made the process quick and easy!
A wonderful dealer! He remembered me from 6 years ago when my husband purchased his truck. He was very knowledgeable and got the job done quick
LB was amazing to work with! He was kind, understanding, and had a great sense of humor that made the whole process enjoyable. Highly recommend him if you’re looking for a stress-free car-buying experience!
Fantastic service as always. They always seem to under promise and over deliver. If there are any problems with the repair they will let you know instantly. Will definitely be using them in the future.
Langdon Brown was very helpful and informative in the cars he showed us . Was helpful in the purchase of the car we chose as well. We will recommend him anytime.
I was so blessed to have Mr. Brown handle our car purchase. He was super attentive and genuinely cared about us. My daughter was looking for a car, and he was patient and made us feel like family. I knew he was looking out for us, and he made the whole process so easy. I’ll always remember him for the jokes and friendly fun we all had. Buying a car isn’t the most exciting thing, but he definitely made it enjoyable.
Very welcoming as always and respectful. Great atmosphere with the sales team always being attentive
Langdon was really professional and courteous. Gave me the time I needed to make the right decision and get the vehicle i really wanted. My man went above and beyond once I got in the door and treated my family with respect.
Very clean and welcoming. Easy to navigate lot clean restrooms. Friendly staff. Great place all around. LB made our experience amazing. He was down to earth and real person, he wanted to help us find exactly what we wanted and wasn’t trying to force anything on us. He was informative and explained everything so we understood it. He was amazing we definitely recommend going to see LB for your next purchase!
My primary reason for purchasing at Allen Samuels CDJR was the inventory of Jeep and Ram trucks on the lot. I was seeking a 2025 model rather than 2026, and this dealership had a couple on hand. The sales staff and Finance Department were fantastic. Leslie (Finance Department) made her part of the process go smoothly, and she burned through the typical stack of papers in just a few minutes. Ramon (Sales) was very knowledgeable, kept the process moving and got me out of there as fast as possible. I wanted to keep some items (topper, wheels/tires, gun rack/gun box, ... Read More DealerRater - Mar 11, 2026
Collin providedexceptionalservice. My vehiclecame back cleaner that when it arrived. Keep up the good work. I will definitely be returning.
I went shopping for a truck and had the best experience ever thanks Best of the best. Langton Brown, so professional so detailed and the patience to explain step-by-step and every single feature in my truck I could not be any happier full of joy thank you Langton Brown for making this procedure so easy smooth and at the same time a great experience thank you and forever will be 100% grateful God bless you, Langdon Brown.
Go see Langdon, he provides an exceptional customer experience! He has sold my family 3 trucks now. Doesn't pressure you into decisions, answers all your questions thoroughly and works to provide you the best deal possible!
LB is always so helpful and willing to do anything to make things easier!! Makes looking for and buying a car fun. Thank you LB!!
Courteous and friendly staff. More than anything … FAIR. Will continue to do my business at this location.
I would recommend Langdon to anyone! He helped us with the purchase of 2 trucks several years ago, and helped us with another one today! We have truly enjoyed working with him!
Absolutely the most helpful and resourceful guy. Lookin out for you and cares about more than a paycheck. Worked a hard deal and made it happen.
I went shopping for a new car I went to one dealership and was there from 10:00 a.m. to 5:00 p.m. left disappointed no car no hope of getting a new car went to Allen Samuel's about 6:00 p.m. LB was there he helped me he got me into a new car a very good price even with them closing at 7p.m. he took the time to take care of me I was very impressed he is very professional caring and knowledgeable I highly recommend Allen Samuel and make sure you ask for LB
I just bought my first new truck, and I couldn’t be happier with the service I received! Mr. Brown went above and beyond to help me find the right vehicle and made sure everything was clear and easy to understand. He was friendly, honest, and very knowledgeable. Thanks you for making this such a great experience!
LB was patient and very helpful with finding a vehicle that fitted our family’s needs. 10 outta 10 definitely would recommend this salesman
I have had some not so great experiences at this dealership, but today a gentleman named LB Brown was superb! Appeared to be genuinely concerned with providing great customer service. Just wish my Jeep wasn’t having electrical problems at only 14,000 miles :/
We had such a great experience at Allen Samuels! Everything went super smooth from beginning to end. Buying a car can be stressful, but this honestly felt easy. LB was our salesman and he was awesome. He was really laid-back, helpful, and never pushy at all. He answered all our questions and made sure we felt good about everything before moving forward. We ended up buying a Durango and we absolutely love it! The whole team at Allen Samuels was friendly and easy to work with. Definitely recommend them — and ask for LB if you go in!
The experience was great and better than expected! Unfortunately, the downfall lies with the service manager: he doesn't follow up or follow through on his promises.
Took my Chrysler 300 in for its scheduled maintenance as always. It was very busy for 8am so I expected a wait. The service department is very popular and stays busy, so I bring reading material. The technicians always do a good job on my vehicles and that is why I bring them to Allen Samuels dealership to get all my service and repairs done. Always have, always will. I don't go in expecting to be done in 10 minutes. I go in expecting my vehicles be serviced correctly, and they are. They do their best to get clients in and ... Read More DealerRater - Feb 21, 2026
the staff at Allen Samuels are excellent practitioners of the win-win concept. They are genuinely interested in finding the vehicle you truly want for a final price reasonably agreeable for both parties. Attentive hands-on service all around.
Everyone at the dealership was very professional. Salesman, Raymond Medina, was very attentive after the sale. He called several times to assure that there were no problems with the vehicle and to answer any questions. He iis an excellent representative for the dealership. 5 stars.
Very disappointing experience. We brought our Jeep in for a no-start issue and were told it needed a battery, which we paid to replace. The very next day, the low oil pressure light came on. When we brought it back, we were told it needed nearly $2,400 in repairs. When we asked for copies of the diagnostics and technician notes to understand what changed, we were told there was “no point” in providing them. Lack of transparency and poor communication. I would not recommend this service department.
People at the dealership were very helpful and answered all my questions. I will be a return customer for sure.
Picked up my vehicle from having a recall repair made drove it to Bank and check engine light came on. I called Samatha in service and she said to bring it back by and they would get it checked out. I ended up leaving overnight. She called me next day and said they belive they had it taken care of. They think may have been an air bubble in fuel system from replacing the high pressure pump that had been the reason for the recall. They did get it taken care of and Im happy.
Great people, great service! Thanks a lot for the kindness. The appointment went as expected.
Had a wonderful experience with Winnie Nelson. She thoroughly explained features of the vehicle we were considering purchasing. She has made herself readily available for any questions that we have about our new car. Great experience!
LB sold me a truck on 1-28-26. He was very knowledgeable about the trucks and never assumed that I automatically knew the features of the truck I was interested in. He took the time to explain its’ features and was more than happy to answer any questions I had. He takes a pressure-free approach when it comes to selling, making sure that the vehicle truly meets the desired wants and needs of the customer. I always felt he had my best interest in mind. His communication was also top notch as he kept me up to speed on the ... Read More DealerRater - Jan 31, 2026
Great experience with a great salesman. Got exactly what i wanted.. my salesman went over and beyond
He was awesome. I was nervous at first but all that went away within a few minutes. He made the process super painless. Definitely will recommend.
Always great service, efficient, and professional. They take care of your vehicle as if it were there own.
LB gave me and my wife top notch service and got me into the truck of my dreams in under 24 hours. He has a lifetime customer with me and my family. Thanks again LB for your awesome attitude and customer service
The staff was nice. My tech answered questions I had at the time. I was in and out.
LB very professional and patient with decisions and always concerned with our comfort. Lesly assisted with granddaughter and atmosphere was very relaxed.
friendly efficient service advisor, clean restroom, snacks available in waiting area with magazines and nice coffee machine
Shawn was exceptional ill definitely be back to buy another vehicle from this man. Everyone super friendly was as painless as possible.
Took it in for service I was greeted promptly. Vehicle was ready in a little over an hour. Very satisfied with the service.
Routine service for oil change and tire rotation. All in all, it took a little over an hour but the staff was friendly and everything was taken care of as asked.
Purchasing my new Jeep from Allen Samuels was a great experience. Tendai was great to work with.
Large selection of vehicles and good customer service. Also enjoyed the snack bar area with the bottled water.
I was very pleased when I told him what I was looking for, he was able to provide me with multiple options to choose from.
Lb is such an awesome.I came into Waco Allen Samuels Chryler,looking to trade my 2019 Dodge Ram Lonestar.LB not only sold me a 2023 Z71 Silverado, but he also me the vehicle I wanted and needed. He is awesome he calls or texts to make sure I'm still happy with my vehicle. I have never met any salesman like him. He's the best. Sincerely, Karen Anderson
I always know I’m going to be taken care of especially if Amanda is working. She is always hustling around.
Friendly no high pressure sales no surprise fees tack-ons etc responsive and helpful will do business here again.
They did amazing no problems smooth purchase and amazing people and amazing trucks i got
Very patient and helpful. We came in late before closing the people there were very kind and stayed to help us with our purchase.
Absolutely love working with the Allen Samuels Group. From Sales to Finance to Maintenance. I have now purchased 7 new vehicles from them. They always make the car buying experience enjoyable!
Everyone was very friendly and professional in dealing with me and my daughter an d no pushy sales talk.
very good service and communications. People were very polite and respectful. Tried very hard to meet your needs.
Leslie Cooper-Gholson of the Finance Dept was wonderful! She made her end of the paperwork go very quickly and smoothly. We love our Jeep!!
Collin the guy in the service department, is always there to help with good service skills.
Very helpful and knowledgeable. Showroom was very inviting and clean. Great Experience. I will be sharing my experience with others.
Great support from Allen Samuels service department. They got our truck in and looked at by the mechanic and had us back on the road as quiclky as they could. Great support always
They are very helpful with customer they know how to keep customers happy very clean dealership
Excellent service from my advisor Amanda. But the time it takes for the oil change is quite long
Shawn and Leslie were great. They made the total process easy and comfortable. One of the easiest buying experiences we’ve had.
Great place to purchase a vehicle. Salesman was very personable, polite and helpful. We would refer anyone to this dealership. .
All of the service advisors were very nice and informative. Quick and painless oil change, tire rotation and tires were aired up! Thank you!
"LB" was awesome to work with, most definitely made this a memorable experience. "LB" is for sure a vibe. #GoGetta
Zach was certainly pleasant to work with. He was really able to stay on top of my busy schedule and get this deal closed up!
I went to the Service Department for Oil Change. But I was also have issues with my car starting. I just made it to the service department and it would not start. My service tech went above the normal to keep me informed of my service. Plus exceptionally friendly.
My recent service at Allen Samuels in Waco (oil change, tire check-up, and a replacement hose for the windshield wiper) was another seamless, top-notch experience. Special thanks to Parts Manager, Duane Bullock, for always going way out of his way with anything and everything from start to finish. And I can always count on the Service Manager, Eric Upton, and his skilled technicians to deliver timely, quality care-whether it’s something minor or something major. It's rare to find a dealership where the entire team works so tirelessly to deliver outstanding service. I'm grateful for their dedication, efforts, ... Read More DealerRater - Aug 21, 2025
Very helpful. Goes above and beyond to have a satisfied customer. Always striving to be the best.
LB is amazing. Best salesman we have had ANYWHERE!! The finance department is excellent at well!!
The employee was very concerned and he knew his job answer all of our concerns I will recommend him to family and friends
The employees here have been very helpful and courteous great experience I started our with Daegan and he left so now work with Dalton and he is amazing.
Salesman Tendai and Sales Manager Trey were both very polite and Professional. They knew their inventory and were able to work my vehicle deal with no issues at all. Also are F & I Lady … Leslie was amazing.
Very friendly, professional, helpful, and knowledgeable. Took the time to make the entire experience easy and made sure I was happy with my new jeep.
Had a great experience. LB did an amazing job at getting me a deal & working with me. Great customer care was provided. Will definitely be going back.
LB was awesome. He had a vehicle ready when I got there. He got me the truck I wanted at the price I wanted. It was quick and easy. Highly recommend and will be returning when it’s time to get another vehicle.
LB was truly amazing to work with. Very quick to respond and was able to get into our new truck very quickly! Great personality and outstanding customer service! I would recommend this dealership to anyone!
Lb is great awesome sales man great energy and would definitely purchase from him again..He made it easy and fast and did everything he could to get us in our vehicle
I had an issue on the road during a travel trip and they were able to help fix the issue to keep me moving. Thanks Nate!
My experience was very satisfying and quick turn around. Highly recommend dealership. Great customer service.
Langdon Brown (LB) did a fantastic job assisting us with the purchase of a RAM 1500 Larimie Crew Cab 4x4. He showed us 4 trucks and was very helpful in providing information about the advantages of each truck. He focused on servung us. When we selected the truck he spent a great deal of time with us going through all of features and operations of the truck and the service provided by the dealership. We would recommend JB to anyone looking for a car or truck. Rick and Jana Vander Woude
LB Brown got me into the truck I wanted without a hassle at a good price . Got me good money for my trade in and took care of the entire deal in a timely and professional manner ..I would send any one to him for a new or used vehicle
Staff were friendly and professional. Service was warranty work so no charge. Lady (didn't catch her name) when I picked up the vehicle even ran my truck through the wash. Everyone was pleasant. I had issues at another Ram dealership and the service I received at Allen Samuels was a pleasant surprise.